A dress left hanging in the hotel wardrobe, a passport on the kitchen table, a laptop on a train: we collect the item where it is and bring it to you, even 600 kilometres away. One driver, nothing else in the vehicle, departure within 30 to 60 minutes, 24/7.
A dress left hanging in the hotel wardrobe, a passport on the kitchen table, a laptop on a train: we collect the item where it is and bring it to you, even 600 kilometres away. One driver, nothing else in the vehicle, departure within 30 to 60 minutes, 24/7.
It is the most ordinary and the most stressful situation: you have arrived, and the item stayed behind. Hotel reception will keep it but will not send it; the station lost property office opens at impossible hours; posting it takes three days and you need it tomorrow morning. Nobody in express transport handles this — because it is not a shipment, it is your personal belonging.
A taxi does. We report to reception, to the lost property office or to whoever is holding the item, collect it with your written authorisation, and drive to you. You get a photo as soon as it is picked up, and a second one on handover. It is often settled within the day, and always cheaper than the return trip you would make yourself.
Rarely a parcel, almost always a personal item you need right now.
Dress, suit or coat left in the wardrobe or at the hotel's dry cleaner. We collect it at reception and carry it on a hanger, without a crease.
Identity papers, a file or a notarised deed left at home or at the office. Someone lets us in and we bring them to you the same day.
Work equipment left on a train, in a taxi or in a meeting room. We go to the lost property office with your declaration.
Medicines, a prescription or a medical device left at home while you are travelling. Priority handling, including at night.
House, car or office keys. We collect them from the person you designate and hand them to you in person.
It is not always forgotten: sometimes the item is simply at your parents', a friend's or your holiday home. We go and get it.
The name of the hotel, station or person holding the item, and where you are.
A call from you to the establishment avoids a pointless trip.
A WhatsApp message with your ID is enough in most cases.
Photo at pick-up, photo at handover, your item in your hands.
Anywhere someone can hand it over. The place matters less than the authorisation.
Reception, luggage room, dry cleaner. We present your name, the dates of stay and your written authorisation.
Rail and Paris airport lost property offices. A declaration number is usually required.
At your place, a relative's, your caretaker's or your workplace, as long as someone can let us in.
Gyms, theatres, meeting rooms, medical practices: anywhere the item has been set aside for you.
Tailor, cobbler, dry cleaner, repair shop: the item is ready but you are no longer there.
Item left in a vehicle: if the driver has set it aside, we arrange collection with them.
Three steps: your route and options, your details, then receiving the quote. Price calculated on the official taxi kilometre rate.
Your details
So we can call you back and prepare the quote. We answer within minutes, 24/7. No deposit is required.
Summary of your request
Check the information, then send: your request reaches us immediately and we call you back to confirm the quote and availability, 24/7.
Estimate calculated on the taxi kilometre rate (€30 pick-up charge, then €2.63/km beyond 10 km), using the Google Maps road distance. This is an indicative price, not a fixed price: the approved taximeter prevails during the journey. Tolls, tunnels, sea crossings, waiting time and customs formalities are confirmed with the quote.
Thank you! Your quote request has reached us with the full job details. We will call you back within minutes — we are reachable 24/7. To start the job right away, call us or send the summary on WhatsApp.
Related queries covered by this page. A question that is not here? Call us, the answer takes two minutes.
Eight collections out of ten start in central Paris or the neighbouring departments. Our operating base is in Seine-et-Marne, 30 minutes from Roissy, which puts us within an hour of almost every collection point in the Paris region.
All 20 arrondissements, with a strong concentration around the Triangle d'Or, Place Vendôme, Opéra, Le Marais and Le Sentier.
La Défense, Boulogne-Billancourt, Neuilly-sur-Seine, Levallois-Perret, Issy-les-Moulineaux, Courbevoie, Nanterre, Clichy.
Roissy CDG airport and its cargo areas, Le Bourget airport, Saint-Denis, Aubervilliers, Pantin, Paris Nord Villepinte.
Paris-Orly airport, the Rungis wholesale market, Créteil, Ivry-sur-Seine, Vitry-sur-Seine, Vincennes.
Versailles, Saint-Germain-en-Laye, Vélizy, the Saclay plateau, Massy, Évry, Cergy, Pontoise, Roissy-en-France.
Marne-la-Vallée, Meaux, Melun, Fontainebleau. This is where the vehicles set off from, but not where most of the demand is.
A collection address elsewhere in the Paris region? We travel anywhere in Île-de-France: only the total distance counts in the price calculation.
The players and sites that shape this sector across our collection and delivery areas.
Palaces, hôtels et résidences de Paris et d'Île-de-France, hôtels d'aéroport
SNCF, RATP, Eurostar, compagnies aériennes et leurs bureaux des objets trouvés
Théâtres, salles de sport, centres de congrès, restaurants, cabinets médicaux
Retoucheries, pressings, cordonneries, réparateurs et ateliers de réparation
The names quoted describe the economic fabric of the areas we serve. They do not constitute a partnership, an approval or a client reference, and are mentioned for information only.
We are a prefecture-licensed taxi service, not a freight company. Saying so plainly saves you a pointless call, and saves us accepting a job we could not honour.
If your need falls outside this scope we tell you on the first call and point you to a suitable carrier. A taxi that costs you half a day is not doing you a favour.
One call is enough to start the job. We drive 24 hours a day, 365 days a year, anywhere in France and Europe — no transfer of goods, no sorting hub, no deposit.